Virgin Plus

Project overview

The Virgin Plus My Account app is a robust mobile application developed for Virgin Plus, enabling customers to manage their telecommunications accounts with ease. Available on iOS 15.0 and later, the app offers a seamless interface for users to pay bills, monitor data usage, modify monthly plans, and manage add-ons like travel passes, all from their mobile devices. Designed for monthly plan members, it ensures no data charges are incurred when used on Virgin Plus’s 3G/4G/LTE networks.

Key functionalities include real-time account balance checks, bill viewing and payment, usage tracking for wireless and internet services, and in-app plan modifications. The app also provides integrated support options for troubleshooting and customer inquiries. Built with native iOS technologies, the app prioritizes performance and security, with a backend infrastructure designed to handle secure transactions and real-time data updates.

Despite its strengths, user feedback highlights occasional glitches, such as app freezes and inaccurate data usage displays, which our team is actively addressing through ongoing updates. This project demonstrates our capability to deliver user-centric mobile solutions for large-scale telecommunications providers, balancing functionality, security, and user experience while integrating with complex backend systems.