MyBell

Project overview

The MyBell app, developed for Bell Canada, is a comprehensive mobile application designed to empower users to manage their Bell Mobility, TV, Internet, and Home phone services seamlessly. Available on iOS, the app provides a user-friendly interface for customers to view and pay bills, monitor usage, change plans, and access support, all from their mobile devices. Built with a focus on performance and accessibility, the app is optimized for iOS 13.0 and above, ensuring broad compatibility.

Key features include real-time management of Mobility rate plans, TV programming, and Internet packages, as well as advanced self-serve tools like the Virtual Repair tool for troubleshooting service issues. The app also offers personalized offers and contests exclusive to Bell customers, enhancing user engagement. Our team leveraged native iOS development to deliver a smooth, responsive experience, with a robust backend to handle secure data transactions and integrations with Bell’s 5G network.

This project showcases our expertise in creating scalable, customer-facing mobile applications that prioritize usability, security, and integration with complex service ecosystems. By addressing user pain points like bill management and service troubleshooting, we delivered a solution that enhances customer satisfaction and operational efficiency for one of Canada’s leading telecommunications providers.